No Refunds for Our Expert Floral Services

At NaiylaFlora, we are committed to delivering high-quality online services that provide exceptional value to our clients. Whether you are participating in our workshops, consultations, or masterclasses, each service is crafted with care to ensure a comprehensive and fulfilling experience.

Due to the nature of our offerings, which include real-time consultations, interactive virtual workshops, and the delivery of knowledge and skills in a digital format, all purchases made through NaiylaFlora are strictly non-refundable. This policy allows us to maintain the integrity of our services and ensure fairness for all participants.

While refunds are not available, we strive to accommodate our clients in every possible way:

• Rescheduling Options: If you are unable to attend a workshop or consultation at the scheduled time, we offer flexible rescheduling opportunities, subject to availability.
• Post-Event Resources: Participants in our workshops and masterclasses will gain access to recordings and materials to revisit and reinforce their learning at any time.
• Customer Support: Our dedicated team is always available to assist with any inquiries or issues you may have. We are committed to ensuring that your experience with NaiylaFlora is positive and enriching.

We understand that each client’s circumstances are unique, and while refunds cannot be processed, we encourage open communication with our team to address any concerns. By choosing NaiylaFlora, you are investing in expert guidance, skill-building, and a deeper connection with the beauty of flowers, all delivered through a comprehensive and reliable platform.

This policy ensures that our services remain efficient, high-quality, and accessible to all, while respecting the time and effort of our floral experts and participants. Thank you for understanding and for choosing NaiylaFlora to embark on your floral journey.